Guest Services
Staying at El Nido means enjoying the independence of a private apartment with the care of a boutique hotel. We offer a small selection of considered services — from arrival support and housekeeping to local guidance and bespoke arrangements — all delivered personally by your on-site hosts to ensure a calm, comfortable and well-supported stay.
Airport Transfer
Arrive in Seville with ease. We can organise an UBER airport transfer, with your driver waiting on arrival and monitoring your flight to ensure a smooth journey to El Nido. A simple, reliable service arranged in advance for a fixed price. Contact us for details.
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Early Check-in / Late Check-out
Early check-in and late check-out may be available on request, subject to availability. As El Nido is personally managed and professionally serviced, these options depend on housekeeping schedules and cannot be guaranteed. Please enquire in advance and we will be happy to advise.
Pre-Arrival Shopping Service
To help you settle in without needing to shop on arrival, we can arrange pre-arrival grocery shopping and have your selected items ready in the apartment when you check in. Simply let us know what you’d like in advance and we’ll take care of the rest — a discreet, concierge-style service designed for a relaxed first evening and morning.
Secure Parking
We are able to arrange secure underground parking adjacent to El Nido for guests travelling by car. Access is restricted via electronic fob, providing a safe and discreet option close to the apartments. Parking is available by advance request at €25 per day, subject to availability.
Mid-stay Cleaning & Linen Refresh
Mid-stay cleaning and linen refresh are available on request for guests staying multiple nights. The service includes a professional clean with fresh linen and towels and can be arranged in advance or during your stay, subject to availability.
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Laundry Service
For guests staying a little longer, we can arrange a laundry service during your stay. Items are collected from the apartment and returned clean and folded, usually within 24–48 hours. This service is available on request and arranged through trusted local partners.